Version History
Here you can find the changelog of My Health Toolkit® for BCBS since it was posted on our website on 2019-07-12.
The latest version is 4.19.0 and it was updated on soft112.com on 23 April, 2024.
See below the changes in each version:
version 4.19.0
posted on 2024-04-12
Minor bug fixes and general maintenance.
version 4.18.0
posted on 2024-03-07
CarePath, a new tool to help find suitable care, is now available for select members.
version 4.17.3
posted on 2024-02-08
Expanded functionality for Healthy Blue members.
version 4.16.2
posted on 2024-01-01
Expanded app availability for Healthy Blue.
version 4.16.0
posted on 2023-12-18
-Added mental and behavioral health programs to the Benefits menu for eligible members.
-Summaries of Benefits and Coverage (or SBCs), if available, can now be viewed as PDFs within the app.
version 4.16.0
posted on 2023-12-15
version 4.14.0
posted on 2023-09-21
Resolved an issue with unaccepted characters causing claim detail notes to not be displayed.
version 4.12.0
posted on 2023-08-04
Improvements to performance and general app experience.
version 4.12.0
posted on 2023-08-03
General maintenance and updates for overall app experience.
version 4.11.0
posted on 2023-07-19
Update to account for new products offered by BlueCross BlueShield
version 4.9.1
posted on 2023-05-18
A new feature, Ask Customer Service, is now available. You will be able to ask questions about your healthcare information directly to a customer service representative from within the application.
version 4.8.1
posted on 2023-04-21
We have updated our deductible display, fixing existing bugs some members were experiencing.
version 4.8.0
posted on 2023-03-23
- Members will now receive notification if they have a claim that requires them to submit an accident questionnaire. By clicking this notification, the member will be taken to the full site where they can update their form.
- We've added a new visual display in My Health Toolkit to represent how much a policyholder has paid toward their deductible.
version 3.22.0
posted on 2022-03-18
- New features for managing pharmacy claims
- Renamed Send Feedback link and updated Privacy & Legal language
- Updated Contact Us phone number for some members
version 3.20.0
posted on 2022-01-28
- New Find a Dentist feature for members enrolled in our dental plans
- Minor text color updates to enhance readability
- Changes to "Send Feedback" form available through the app login page
version 3.19.1
posted on 2022-01-07
-Updates to app store description to reflect current supported plans
version 3.18.0
posted on 2021-12-03
- Technical enhancements made to the claims feature.
version 3.17.0
posted on 2021-11-01
-Allow some members to renew their plan through the app.
version 3.16.0
posted on 2021-10-15
- Bug fixes to enhance the user experience
- Automatically prompt biometric login, if set up, when app opens
- Customer Service Chat added for some members
version 3.15.0
posted on 2021-09-17
-Bug fix to minimize app crashes
version 3.14.0
posted on 2021-07-16
- Bug fix for members viewing their Explanation of Benefits on the mobile website
- Bug fixes for overall app experience
version 3.13.0
posted on 2021-06-18
- App access to MetAdvantage members with pharmacy-only benefits
- Ability to save username at login
- Bug fixes for overall app experience
version 3.12.5
posted on 2021-05-27
We're making some changes on the back-end to support the launch of a new partner app. These changes will not affect the My Health Toolkit experience.
version 3.12.0
posted on 2021-04-23
- Enhanced claims experience. Members can now:
- See which claims are new versus already viewed
- Add personal notes for their own reference
- Mark claims as paid for personal record-keeping
- Bug fix for members updating mobile text notification phone numbers
version 3.10.0
posted on 2021-02-26
- New features allow members to substantiate AccrueHealth transactions, either by matching a claim to a transaction or uploading a receipt
- Members will be able to request new ID cards
- Bug fixes for push notifications
version 3.9.0
posted on 2021-01-29
- Enhancements to AccrueHealth features so dependents can manage financial accounts
- Bug fixes for members opting into push notifications
version 3.8.1
posted on 2021-01-01
- Bug fix for users experiencing the app crashing.
version 3.8.0
posted on 2020-12-18
- New AccrueHealth features make it easy for members to manage HSA, HRA, or FSA accounts via the app, including:
. Viewing recent transactions from their account cards
. Requesting a new account card
. Requesting reimbursement for a claim
- Members with pharmacy coverage will be able to access recent pharmacy claims on the homepage
version 3.7.0
posted on 2020-11-20
- Pharmacy Claims will be available only to members with active coverage and will only display paid claims, to help avoid confusion.
- Our feedback form will now direct members to the Technology Support Center (TSC) for quick assistance, when needed.
- We're expanding our capabilities to support new Blue Solutions members.
version 3.6.0
posted on 2020-10-23
- Members with pharmacy coverage will be able to view pharmacy claims information
- Bug fixes for selecting a primary care physician
- App performance bug fixes
version 3.5.0
posted on 2020-09-18
Depending on your plan, some members are now able to select a primary care physician
version 3.4.0
posted on 2020-08-14
- We've added a search feature
- We have a new look, with an improved experience
version 3.3.0
posted on 2020-07-17
- Add the Share My Information feature, which allows members to elect to share their information, such as claims status, with other members on the plan.
version 3.2.0
posted on 2020-06-22
- Added ability for subscriber to view limited prior authorization information for family members
version 3.1.0
posted on 2020-05-01
New app store preview images
version 3.0.0
posted on 2020-04-10
- Added a feedback link on the login page
Maintenance:
- Upgraded our app framework
version 2.13.0
posted on 2020-03-20
- Added ability to view prior authorizations letters
- Added estimated completion dates for prior authorizations
- Added messages for renewal and denial reasons to prior authorizations
- Added summary list of services requiring prior authorization
version 2.12.0
posted on 2020-01-24
- Bugfixes for scheduled downtime notification
- Bugfixes for multi-factor authentication
version 2.11.2
posted on 2020-01-10
Bug Fixes
- You will no longer be required to create a password that begins and ends with a letter.
- For phones with facial recognition enabled, members who have been locked out of their account were seeing an incorrect message. This should no longer occur.
version 2.11.0
posted on 2019-12-13
- Added ability to view and track prior authorizations for doctor visits
- Added Pharmacy Benefits for some plans
- Content updates
version 2.10.0
posted on 2019-11-15
- Added Blue365 discounts
- Additional account security
- Bug fixes
version 2.9.0
posted on 2019-10-24
- Reworked home page
- Bug fixes for login
version 2.8.1
posted on 2019-09-25
- Added multi-factor authentication
- Added support for new financial account vendor
- Bug fixes
version N/A
posted on 2019-09-04
- Android 10 Readiness
- Bug Fix Release
version 2.5.1
posted on 2019-06-10
- Bug Fix Release